You can delete your Havoc Wreakers account at any time, in the game or by email. Deletion is final: your progress, heroes, skins and Marbles cannot be restored afterwards.
Delete in the game
- Start the game and wait until it connects to the server.
- Open Settings (the gear in the top right corner).
- In the Account section tap Delete account and confirm.
The server immediately deletes the whole account: tag, name, progress, heroes and skins, currencies, season pass, match history, friends, requests, blocks, linked sign-ins (Apple, email) and the notification token. The next time the game connects it creates a new, empty account.
Delete by email, without the game
If you no longer have the game or the phone, write to [email protected] with the subject “Account deletion” and include:
- your player tag (shown in the game in Settings, Account section), or
- the email address or Apple account you use to sign in to the game.
If we are not sure the account is yours, we will ask for extra confirmation, for example a message from the address linked to the account. We delete the account within 30 days of your request at the latest and confirm it by email.
What remains after deletion
- Database backups are overwritten after 14 days; after that the account is gone from backups too.
- A change log entry with the account number, tag and name remains as proof that we carried out the request.
- Purchases in the App Store and Google Play stay in your history with Apple or Google, under their rules.
- Our email exchange with you is kept for up to one year after the matter is closed.
Deleting some data without deleting the account
- Apple or email sign-in: in the game open Settings, Account, and tap Unlink. The server removes the link and the stored email address.
- Notifications: turn them off for Havoc Wreakers in your phone settings.
- Other data: write to [email protected] and tell us what your request is about.
Inactive accounts
An account nobody has signed in to for 400 days is deleted automatically with all its data. More about data in the privacy policy.